Who we are

SouthStar Energy Services is owned by Southern Company Gas, a wholly owned subsidiary of Southern Company (NYSE: SO).  Southern Company Gas is the largest natural gas-only distribution company in the United States, with a quality service history dating back more than 150 years.

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What we offer

Whether you are a residential, small/medium business, enterprise, large commercial and industrial (LCI), or CNG station developer or fleet customer, SouthStar offers competitively priced and reliable natural gas products and services to satisfy your needs. We utilize our industry knowledge, reliable systems and tenured staff to provide efficient value and dependable service for our customers.

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Who We Serve

Click here and use our Map Locator to find your service area.

Why choose us

Why choose SouthStar for your natural gas service? Because we’re the natural gas experts! Whether your energy needs are complex or simple, large or small, we have the expertise and resources to tailor solutions to your specific needs—and we won’t rest until we’ve provided you the best service possible.

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  • leading natural gas provider
  • well-established portfolio of products and services
  • serving residential and commercial needs
  • many additional value-added benefits

Grand Rapids




Billing Group #: Unique account number given to a natural gas account

Invoice Date: Date the invoice was generated

Invoice Number: Unique identification number given to an invoice

Due Date: Date that all charges must be paid by

Current Charges: Total of all charge activity for the current billing cycle; this field will not take into account any previous balance

Last Payment: Date when SouthStar received your last payment

Prior Balance Due: The amount owed for one or more previous billing cycles

Total Amount Due: Indicates the amount that you should pay each month to ensure your account is up-to-date

Current Charges Summary: A listing of all charge activity for the current billing cycle broken out by charge type

Finance Charge: If your account becomes past due, you will be billed a late charge on the unpaid amount

Transportation: Depending on your location, a transportation charge may apply; SouthStar bills a full interstate pipeline capacity charge for each service period regardless of the number of days of service

Customer Charge: Depending on your location, the local distribution company requires a Base Charge; SouthStar bills a full base charge regardless of the number of days of service

Sales Tax: As required by state law, sales tax will be applied to all charges except Late Charges

Customer Information: Your account name and address information



We’re eager to see how we can help you get the best natural gas service at a great price, but you have to help us. If you fill out the form below, we?ll get right back to you…often within minutes, and always within one business day.