Find an Energy Manager
To find your natural gas Energy Manager and their contact information, please select your customer type.
To find your natural gas Energy Manager and their contact information, please select your customer type.
Billing Group #: Unique account number given to a natural gas account
Invoice Date: Date the invoice was generated
Invoice Number: Unique identification number given to an invoice
Due Date: Date that all charges must be paid by
Current Charges: Total of all charge activity for the current billing cycle; this field will not take into account any previous balance
Last Payment: Date when SouthStar received your last payment
Prior Balance Due: The amount owed for one or more previous billing cycles
Total Amount Due: Indicates the amount that you should pay each month to ensure your account is up-to-date
Current Charges Summary: A listing of all charge activity for the current billing cycle broken out by charge type
Finance Charge: If your account becomes past due, you will be billed a late charge on the unpaid amount
Transportation: Depending on your location, a transportation charge may apply; SouthStar bills a full interstate pipeline capacity charge for each service period regardless of the number of days of service
Customer Charge: Depending on your location, the local distribution company requires a Base Charge; SouthStar bills a full base charge regardless of the number of days of service
Sales Tax: As required by state law, sales tax will be applied to all charges except Late Charges
Customer Information: Your account name and address information
We’re eager to see how we can help you get the best natural gas service at a great price, but you have to help us. If you fill out the form below, we?ll get right back to you…often within minutes, and always within one business day.