Get To Know SouthStar Energy Services

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SouthStar Energy Services, headquartered in Atlanta, is proud to serve more than half a million of residential, business, large commercial and industrial (LCI), and CNG customers in numerous retail energy markets across the United States. Depending upon your location, you may know us by one of our trade names: Georgia Natural Gas®, Florida Natural Gas®, Ohio Natural GasSM, New York Natural GasSM, New Jersey Energy®, Maryland EnergySM, Grand Rapids Energy®, Nicor Solutions®, or Nicor Advanced Energy®.

SoCoGas_logo With nearly 20 years in retail markets, SouthStar combines the expertise and assets of a national supplier with the local market knowledge of a regional provider. We operate a service network encompassing approximately 20 interstate natural gas pipelines and successfully manage more than 8 million customer interactions each year. This network allows us to provide transportation and supply service 24 hours a day, 7 days a week. In addition, we have the financial and structural resources needed to provide reliable and cost-effective natural gas service to all of our customers, even in the most challenging of environments.

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Nicor Advanced Energy
Nicor Solutions
New Jersey
Ohio
Grand Rapids
Georgia
Maryland
New York
Florida

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Billing Group #: Unique account number given to a natural gas account

Invoice Date: Date the invoice was generated

Invoice Number: Unique identification number given to an invoice

Due Date: Date that all charges must be paid by

Current Charges: Total of all charge activity for the current billing cycle; this field will not take into account any previous balance

Last Payment: Date when SouthStar received your last payment

Prior Balance Due: The amount owed for one or more previous billing cycles

Total Amount Due: Indicates the amount that you should pay each month to ensure your account is up-to-date

Current Charges Summary: A listing of all charge activity for the current billing cycle broken out by charge type

Finance Charge: If your account becomes past due, you will be billed a late charge on the unpaid amount

Transportation: Depending on your location, a transportation charge may apply; SouthStar bills a full interstate pipeline capacity charge for each service period regardless of the number of days of service

Customer Charge: Depending on your location, the local distribution company requires a Base Charge; SouthStar bills a full base charge regardless of the number of days of service

Sales Tax: As required by state law, sales tax will be applied to all charges except Late Charges

Customer Information: Your account name and address information

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We’re eager to see how we can help you get the best natural gas service at a great price, but you have to help us. If you fill out the form below, we?ll get right back to you…often within minutes, and always within one business day.

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